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Labora Worship
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Frequently asked questions

YEARLY UPDATES
Why do we need yearly updates? [-]

When you buy LabOra Worship you purchase the licence to use the program and all the copyright texts and resources for a year. In October each year you are invited to renew this licence for the next liturgical year.

Each year new texts and resources are added. This will be especially important in the next couple of years as the entire Sacramentary and Lectionary texts are changed. By renewing the licence each year you ensure that you have the new texts as soon as they are approved for use and that your licence to use the LabOra program remains current. Most of the license fee is paid to the copyright holders of the software, texts and resources.

2009 UPDATE
What is new in the 2009 Update? [-]

Purchase of the LabOra 2009 license entitles users to use all texts and resources during 2009, including Living Liturgy Notes, Year B; Sunday Children's Liturgy of the Word, Year B; Rites of Ordination and Religious Profession; Masses of the Blessed Virgin Mary.

The addition of the Calendar to the Resource Browser gives instant access to readings and texts for every celebration.

Easier backup of user data. Helpful warning when license is due to expire.

 
One LabOra Disk instead of two? [-]

From now on, Labora will come on only one disk, instead of two. Both new and existing users will use the same disk, labelled "LabOra Worship, Liturgy 2009".

BIBLE EXPLORER
What is Bible Explorer? [-]

Bible Explorer is a free Bible software program that comes with LabOra, giving access to the three entire bibles: Jerusalem Bible, New Revised Standard Version and Contemporary English Version used in children's liturgies.

Bible Explorer is the latest upgrade of WordSearch. It must be installed separately from the disk provided. [You can continue to use the old version of WordSearch already installed if you wish.]

Once installed, the bibles must be unlocked. Open Bible Explorer. From the Menu bar select View / Add-on Books.

In the pop-up box enter the coupon number provided on the yellow insert and follow the prompts.

You will need to be connected to the internet to download the New Jerusalem Bible (NJB), the New Revised Standard Version (NRSV), and the Contemporary English Bible (CEV) directly to your computer.

If you cannot connect to the internet contact the Liturgical Commission for a special CD. This CD is labelled OFF LINE VERSION and does not need a serial number.

 
I have installed Bible Explorer but cannot find the NJB and CEV bibles. [-]

The bibles need to be ‘unlocked’.

After installing Bible Explorer, open the program.
From the top Menu bar select ‘Add-on Books’.
In the pop-up box enter your coupon number as on the yellow slip sent with the disk. It will begin with CAT (in capitals) and have 14 numbers.

Follow the instructions on the screen.
You need to have an internet connection to unlock the bibles.
If you do not have an internet connection a CD version of Bible Explorer is available free of charge from The Liturgical Commission.

WINDOWS VISTA
Will LabOra run on Windows Vista? [-]

LabOra is fully compatible with Vista. You have to be logged on as administrator when installing LabOra on Vista. The prompts are mostly related to your security settings. You may have observed that Vista is showing these prompts very frequently. It is possible to stop Vista asking all these questions by adjusting the security settings.

SERIAL NUMBER
Why does the program keeps rejecting my serial number? [-]

Serial numbers have the pattern AUS02 NNNNNL NNNNLN (where N = 0-9 and L = A-Z).

Check where ‘L’ should be in the above pattern and then check that you are not entering the number 1 instead of capital I or Zero instead of capital O.

LEARNING THE PROGRAM
Is there something to help me learn the program, other than the Help file? [-]

Check the DOWNLOADS folder (top left of this screen) for detailed LabOra help.

SYSTEM REQUIREMENTS
System requirements? [-]

*Windows XP or Vista is recommended
*Preferably 512+MB RAM
*Windows 2000 or later for Click and Print feature
*Free space on the hard drive of at least 1GB
*LabOra will work successfully on a MAC running "Boot Camp" or "Parallels".

BACKING UP FILES
What files should I back up regularly? [-]

Assuming that you have installed the program and data under C:\Program Files, all user information is contained in three folders:

>C:\Program Files\Duplo Data As\LabOra Worship\Document
C:\Program Files\Duplo Data As\LabOra Worship\System
C:\Program Files\Duplo Data As\LabOra Worship\UserData

[The drive letter (C:\) may be different if you installed the data files on a different drive initially]

User information includes liturgy programs you have prepared, Click and Print documents, additions to LabOra Explorer, addition of words to hymn titles. It is important to back up these files regularly.

 
Why does the Resource Browser window disappear when I am working with it and another program on the screen at the same time? [-]

There is an ‘always on top’ icon (second from right) that will prevent the Resource Browser from disappearing.

NB Make sure you toggle this off when you are finished or the Resource Browser will hide all other programs.

ERROR MESSAGES
What do I do if I get an error message? [-]

Error messages happen when a user, a piece of software or a piece of hardware doesn't do what the computer is expecting it to. Most error messages can be recovered from easily by:

  1. Closing the message and continuing
  2. Closing and reopening the window that caused the error message
  3. Closing and reopening the program that caused the error
  4. As a last resort it is sometimes necessary to reboot the computer. This will often get rid of the error.

If the error persists and prevents normal operation of LabOra, send an email to Labora.help@litcom.net.su. Please include your phone number so that we can contact you directly. This will normally be done the same day.

Be assured that we will do everything we can to fix the error or to help you find a workaround.

RESOURCE BROWSER
When I open the Resource Browser the ‘Folder Items’ column is missing. What happened to it? [-]

There are two icons on the LabOra toolbar (toward the centre): View folders; View preview.

‘View folders’ hides or reveals the ‘Folder Item’ folders. ‘View preview’ hides or reveals the preview window (bottom right hand under ‘Items’)

SCHOOL PRAYER
OUTLINE
When creating a liturgy using the School Prayer outline what is the purpose of the 'Topics' frame in the 'Create Liturgy' window? [-]
The School Prayer outline uses the Contemporary English Version scripture readings as in the Children's Lectionary. This Lectionary does not present a different reading for every weekday but rather a series of topics relevant to the season. The 'Topics' drop-down menu lists these seasonal choices depending on the date of the liturgy being created. Choose one of the topics and these readings will be used for the planned liturgy.

To see the complete list of these topics go to the Resource Browser / Lectionaries / CEV / Weekdays in Advent, Lent, Easter or Ordinary Time.
COPY TO WORD
What is the difference between the 'Open in MS Word' icon and the 'Copy to Word' icon? [-]
The 'Open in MS Word' icon opens MS Word and pastes the chosen text there. Use this icon if you want just one text.

The 'Copy to Word' icon copies the text to the clipboard. It can then be pasted where required. Use this icon if you want to copy a text into an existing Word document or other program.
COPY LISTS
OF HYMNS
How do I copy and print the list of hymns for a particular season? [-]
Open the Resource Browser / Hymnals / The Hymnals you want, and click on the season or topic to display the list of hymns for that season or topic. Right click in the right frame, Choose select all, right click again and choose copy list item(s). This copies the list to the clipboard. Paste the list where needed.

This same procedure also works for others lists, e.g. readings.
SAINTS
Where can I find the list of saints and their rank? [-]
Resource Browser / Sacramentary / Saints. Saints can be listed chronologically or alphabetically.

Click the 'Open in MS Word' icon to open the list as a Word table.
UPDATES
How can I check for program updates? [-]

Yearly updates are done via the yearly update disk. If a bug needs to be fixed it can be done from within LabOra.

Go to Help/TrueUpdate on the LabOra toolbar. If the LabOra toolbar is not visible go to View/Toolbars/LabOra Toolbar.

If you get an error message saying that you are not connected to the internet or that the server is not available it is possible that the security level at which you are logged on blocks such actions.
Check with your IT Administrator or change your security to a lower level.

WRONG CALENDAR DATE
Why does the Calendar show January 2000 and go only to 2005 even though I have installed the latest update? [-]

Your computer shows the default date when date and time are not set or the battery is flat.
Reset the date and time and the calendar date will display correctly. [Start / Control Panel / Date and Time]

INSERT CALENDAR DISK ERROR
Why do I get the error message "Insert calendar disk"? [-]

This error occurs mainly on network installations. LabOra must be installed on each workstation as well as on the server.

If it is necessary to uninstall LabOra go to Start < Control Panel < Add or remove programs.

You will also need to delete the folder C:/Program Files / Duplo Data, to complete the clean uninstall.

Make sure you have backed up user data or it will be lost. [See "Backing up Files" elsewhere on this screen].